We Are Committed to the Highest Standards of Care and Compliance
At Diamond Behavioral Health, compliance is more than a requirement—it is a core part of how we operate every day. We follow strict guidelines to ensure all services are delivered in accordance with federal, state, and industry regulations. From patient care protocols to data privacy and ethical marketing practices, every aspect of our organization is designed to protect and support those we serve.
Our commitment to compliance helps ensure that individuals and families receive care in a safe, structured, and trustworthy environment. By maintaining these standards, we promote accountability, consistency, and long-term positive outcomes.
Accreditations & Standards
Our Team
Daisy Baez
Compliance Officer
Daisy J. Baez is a health care executive with strong professional and business credentials who founded Consulting Management Solutions, Inc., a health care consulting company specializing in licensing, accreditation, and regulatory compliance for national and locally based organizations.
She is a social worker and a highly decorated U.S. Army Veteran. As a health care executive for various national and local health care companies including HCA, Tenet, and HealthSouth, she rose through the ranks from hospital social worker to hospital vice president.
She served in a variety of levels of care including acute care, rehabilitation, long term acute care, skilled nursing, behavioral health, and substance abuse. She served in the U.S. Army, 1st Cavalry Division, Division Surgeon’s Office receiving an Army Commendation Medal, two, Army Achievement Medals, multiple Department of Defense Certificate of Achievement, several Department of the Army Certificate of Achievement, as well as 1st Cavalry Division Soldier of the Quarter and 15th Medical Battalion Soldier of the Month. Daisy received a Bachelor of Science Degree in Social Work from University of Central Texas, Killeen, TX; and a Master of Arts Degree in Counseling from Sam Houston State University, Huntsville, TX.
Marie Kraemmer
Compliance Officer
Marie Kraemmer specializes in licensing, accreditation, regulatory compliance, and operational strategy.
She partners with healthcare organizations across multiple states to navigate complex regulatory frameworks, develop high-performing programs, and advance operational excellence. With a refined and solutions-oriented approach, Marie is known for helping providers move through critical growth and compliance milestones with confidence, precision, and professionalism.
Bryan R. Clark
QA/Kipu Administrator
Bryan R. Clark brings 14 years of dedicated experience in the behavioral health field, working at the intersection of quality assurance and electronic medical records to help treatment facilities operate at their very best.
As an EMR Administrator and Quality Assurance professional, Bryan plays a vital behind-the-scenes role in ensuring that the systems, processes, and standards that care teams rely on are accurate, efficient, and compliant so that patients can focus on what matters most: their recovery. Bryan is passionate about the belief that great care starts with great systems.
Working across a network of substance abuse treatment, detox, and mental health facilities, he understands that the work he does directly impacts real lives and real families. That sense of purpose drives him to hold every process to the highest standard. When the administrative details are done right, clinicians can do their jobs better and patients get the care they deserve. That’s what Bryan shows up for every day. Outside of work, Bryan enjoys heavy metal music, video games, and watching the Buffalo Bills.
Millicent Huser
Compliance Officer
Millicent Huser is a behavioral health compliance leader, safety culture strategist, executive coach, and CPI trainer with over 20 years of experience in mental health and substance use disorder treatment. She specializes in building safety-driven, survey-ready programs across all levels of care, aligning clinical excellence with regulatory standards, including those of The Joint Commission.
Millicent works with organizations nationwide as a Fractional Compliance Officer, helping leadership teams implement practical systems to reduce risk, enhance patient safety, and sustain compliance. Through consulting, coaching, and crisis prevention training, she transforms safety from a regulatory requirement into a lived culture of accountability, communication, and care that improves both outcomes and organizational performance.
Nicole Altieri
Clinical Compliance Officer
Nicole is a Clinical Supervisor dedicated to delivering high-quality behavioral health care and supporting clinical team compliance development.
She has her Master’s degree in Counseling Psychology at Brenau University and enjoys working with clients with substance use and trauma. As a Licensed Professional Counselor (LPC) in multiple states, she is committed to providing compassionate, evidence-based care and fostering meaningful recovery outcomes.
Michelle Espido, BSN, RN
QA Specialist
Michelle Espido, BSN, RN, serves as a Utilization Review Nurse with extensive experience in prior authorization and insurance coordination. She has a strong background working with insurance providers to ensure appropriate level of care determinations, timely authorizations, and adherence to medical necessity guidelines, supporting both patients and providers in navigating complex healthcare systems.
In addition to her utilization review expertise, Michelle brings valuable clinical experience as a community outreach nurse specializing in substance use and mental health services. She has collaborated closely with law enforcement, hospitals, and community agencies to facilitate access to treatment and resources. Her work also includes providing educational initiatives such as Narcan training, overdose prevention, and recognition of withdrawal symptoms within community and collegiate settings. Michelle’s combined experience in clinical outreach and utilization review allows her to deliver a comprehensive, patient-centered approach while maintaining strong partnerships with insurance providers and healthcare teams.
Our organization is supported by a team of experienced compliance professionals who oversee all regulatory and operational standards.
Our compliance team plays a critical role in ensuring the highest standards of care and accountability across our organization. They are responsible for monitoring adherence to federal and state healthcare regulations, safeguarding patient privacy through strict HIPAA compliance, and overseeing clinical documentation to maintain consistent treatment standards. Through regular audits and internal reviews, the team ensures operational integrity while also upholding ethical marketing and admissions practices. In addition, they provide ongoing staff training and education to keep our team aligned with the latest guidelines, reinforcing a culture of transparency, responsibility, and patient-centered care.